Support & Help Center

Our goal is to ensure you have a smooth, reliable, and trustworthy experience using AgentShopper.ai. Below you’ll find answers to common questions, guidance on agents, lists, subscriptions, and alerts, as well as information on how to contact us for additional support.

AgentShopper.ai is a smart shopping assistant that helps you organize products, track prices and availability, and prepare purchases using assistive agents. You stay in control—every purchase requires your approval.

Agents help monitor products and prepare shopping actions for you. Depending on how you configure them, agents can:

• Track price changes
   
• Monitor availability
   
• Prepare checkout steps
   
• Notify you when action is needed
   

Agents never complete purchases automatically. You always review and approve before buying.

With an Elite subscription, agents can monitor products in the background and send alerts even when the app is not open. These alerts notify you of price changes or availability—but never place orders on your behalf.

No. AgentShopper.ai is assist-first by design.

• We do not store payment information
   
• We do not place orders automatically
   
• All purchases are completed manually on the vendor’s website after your approval
   

You can add products using UPC codes, search, or manual entry.

• When product data is available, AgentShopper.ai fills in the name and image
   
• When data is not available, you’ll see a clear “Product not found” message
   
• Products added manually are labeled as unverified
   

AgentShopper.ai never shows fake or simulated product data in production.

AgentShopper.ai works with multiple retailers and shopping services.

• Supported vendors can be connected directly or used in assist-only mode
   
• Some vendors may appear as “Coming Soon”
   
• Purchases always occur on the vendor’s site
   

If a vendor isn’t supported yet, you can request it directly from within the app.

Lists help you organize products by category or purpose.
All Items provides a unified view of everything you’re tracking across all lists, making it easy to manage, move, or review items at any time.

Yes. AgentShopper.ai supports bulk actions, including moving multiple items between lists and organizing products efficiently.

AgentShopper.ai offers three tiers:

• Free – Try core features with basic limits
   
• Pro – More agents, vendors, and cloud sync across devices
   
• Elite – Unlimited access plus alerts while the app is closed
   

Subscriptions are optional and designed to scale with your needs.

Subscriptions are managed through the platform where you signed up:

• Apple App Store
   
• Google Play Store
   

You can view, update, or cancel your subscription from your device’s account settings.

Yes. We take security and reliability seriously.

• AgentShopper.ai does not store payment credentials
   
• Data is handled using modern security practices
   
• You can delete your account and data at any time
   

If you encounter unexpected behavior, missing data, or trouble accessing features, please contact our support team with a brief description of the issue. Including screenshots or device details can help us resolve problems faster.

We welcome feedback and suggestions. User requests play an important role in shaping future features and vendor support. Feel free to reach out with ideas or enhancement requests.

If your question is not covered above, or if you need personalized assistance with your account, agents, subscriptions, or app experience, please contact our support team directly:

                                                    support@agentshopper.ai

We strive to respond as promptly as possible and appreciate your patience while we review and address your inquiry.

• Support inquiries may include account questions, billing concerns, technical issues, or general feedback
   
• Vendor requests and feature suggestions are reviewed as part of our ongoing development process
   
• Response times may vary depending on inquiry volume